Terms Of Service

• By using this website, you agree to all our policies regarding returns, shipping, privacy, and pricing.
• Prices and offers are subject to change with prior notice via our official channels.
• All content, images, and products are the property of Basic and may not be copied or reproduced without permission.
• Misuse or fraudulent activity on the website is not tolerated.

Privacy Policy

• We collect basic information such as name, phone number, address, and email to process and deliver your order.
• Your personal data is used only for order fulfillment and customer support.
• We do not share your data with any third parties.
• If you would like to access, update, or delete your information, please contact us through Facebook, Instagram, or email.

EXchange and Return Policy

Exchanges and returns are available only in case of a manufacturing defect in the product.

• Exchange/Return Period: Any defect must be reported within [3 days] from the date of receiving the order.
• Procedure:
o To submit an exchange or return request, please contact our customer service via [email , WhatsApp or Facebook].
o Clear photos showing the defect in the product must be attached.
• Shipping Costs:
o If a manufacturing defect is proven, we will cover the shipping costs for the return or exchange.
• Conditions for Exchange/Return:
o The product must be in its original condition, unused and unwashed.
o All original tags must be attached to the product.
• Cases Not Covered by Exchange or Return:
o Exchanges or returns are not accepted due to a change of mind or incorrect sizing.
o No requests will be accepted after the specified period has expired.
o Products purchased during sale periods cannot be exchanged or returned unless there is a manufacturing defect.

Note: Each case is handled individually after the product has been inspected by our quality team.